Skip to main content

WE CATER TO:

We serve all of San Diego County and nearby areas. A small travel fee may apply in some cities. The first 25 miles from zip code 91950 are free*, with a $3.00 round-trip per mile fee for any additional distance.

CUSTOMER’S RESPONSIBILITIES:

Customers must ensure they book the correct date for their event. All updates or changes must be submitted through the final event confirmation. Once the date is confirmed on the final event confirmation, the company is not responsible for any mistakes or refunds.

The customer is responsible for providing a reasonably safe, secure, level, and spacious area for the taco cart. Any obstacles such as debris, stairs, or narrow corners that may affect cart access must be communicated in advance.

If elevator access is required, the customer must inform Salud Catering and confirm that the cart fits. The cart dimensions are approximately 26″ W x 79″ L x 36″ H.

The taco cart cannot be carried or lifted up any stairs or steps.

Site visits to inspect the serving area before the event are available for a $50 fee.

All permit requirements for outdoor service (e.g., parks, beaches, public areas) are the customer’s responsibility.

Customers must notify the caterer of any special requirements (liability insurance, workers’ compensation, licenses, etc.) at least two weeks before the event. The caterer is not responsible for submitting paperwork that was not requested in a timely manner.

Please verify with your venue whether trash hauling or bussing services are required.

METHOD OF PAYMENT:

A 25% deposit is required for all orders to secure your event date. Deposits may be paid by credit card, debit card, or check. We accept all major credit cards.

The deposit is refundable only within a 3-day cooling-off period; after that, it becomes non-refundable.

The full balance is due 10 days prior to the event. Payment arrangements can be made upon request.

If the balance is not paid within 36 hours of the event date, any card on file will be charged automatically.

Checks should be mailed to 1516 Roosevelt Ave., National City, CA 91950, payable to Familia Fuerte LLC.

There are no fees for ACH transfers, business or personal checks, or cash payments. Ask about discounts if paying with check or cash. 

For check payments, the check must clear at least 10 days before the event.

CATERING REQUEST:

Submitting an inquiry through our website, email, or the “request a quote” form does not create a binding catering contract. Your event is only confirmed once we receive your deposit and send you a booking confirmation.

CANCELLATIONS:

Deposits are refundable only within a 3-day cooling-off period. After this period, deposits are non-refundable. All events will take place regardless of weather—Salud performs rain or shine. You may postpone or reschedule your event by providing at least one week’s notice, and your payment will be applied as credit toward the new date.

If you cancel or choose not to proceed with less than one week’s notice, the payment will be forfeited.

CHANGES:

Once full payment is received, refunds are not issued. For instance, if your guest count decreases, no refund will be provided for the difference after full payment.

No modifications to the event are allowed after final confirmation, which occurs 1–2 weeks before the event and will be communicated to you via email.

After placing your deposit, you may reduce your headcount by up to 10 guests only. Increases to the guest count are allowed without any limit.

SERVICE CHARGE & GRATUITY POLICY:

A service charge, in addition to California State Tax, will be applied to every bill unless otherwise specified. This service charge is not a tip; it covers overhead and operational costs related to catering events.

The service charge may vary depending on the venue. The service charge may vary depending on what services are provided. 

Gratuity is automatically included with all catering services.

SERVICE:

Our service duration ranges from 2 to 4 hours depending on the option selected, including 1 to 1.5 hours for setup and 1.5 to 2 hours for serving, varying with service type and guest count.

We remain flexible with the event’s flow and will extend our presence if we feel additional time is warranted. Typically, serving lasts about 1.5 hours unless all food is consumed earlier, at which point the service concludes. Additional service hours can be arranged at a rate of $240 per hour.

You may keep any leftover food if you provide appropriate packaging. On average, we serve approximately 3 to 4 tacos per person; this is not an all-you-can-eat offering.

DISCREPANCIES or DISPUTES:

Any issues or disputes regarding our service must be reported to Salud Catering within 7 days of the event to be eligible for compensation or a refund.

While our phone service is not available 24/7, all claims should be submitted promptly via email to Salud Catering so we can promptly address the matter.

To prevent any uncomfortable interactions with on-site staff, please direct all concerns to our administrative team.

OTHER INFO:

Here is some additional information to help you decide if you want to hire us for your event:

  • Our signature meats are grilled over mesquite wood, giving them a distinctive smoked flavor. When cooking on-site, please expect some smoke from the grill.
  • If we use charcoal for cooking, our team follows strict safety protocols to minimize risks, but we cannot guarantee the complete absence of sparks or embers, which may cause minor damage.
  • Our setup is simple and casual, featuring white or black linens and matching serving bowls.
  • Our service is not an unlimited buffet; we typically provide about 4 tacos per person.
  • We bring a fully equipped kitchen to your location and strive to maintain a clean and organized workspace. We provide a floor mat for protection, but if you want extra coverage, please supply an additional floor mat, tarp, or cardboard. Note that we cannot guarantee there will be no grease spills or cooking-related damage.
  • We are a licensed catering business with all necessary insurance, health permits, and workers’ compensation. Our servers hold food handler’s cards, and we operate from a full-size catering kitchen.
  • For the full-service option, access to a power outlet is required for our griddle to prepare tortillas.